Overview

1.2/5.0

45 customer reviews

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reviewers recommend

Papa John's Pizza

Note: The star rating (1.2 out of 5) displays the average of all ratings, offering a condensed overview of customer reviews for the brand. We diligently assess and publish feedback, including both positive and negative comments.

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45 Customer Reviews

by Leonard149

June 29, 2023

Door Dash Bags
I stopped by local Papa John's in Columbus In, you know the one there at 25 th st and HWY 31 where all the grown men in there have an inferior complex! I stopped by in between taking orders so I could get a new pizza bag that says door dash on it as I am a door dash driver and mine broke and those pizza bags are also very handy in keeping orders other than pizza warm as well. Well the turd behind the counter gave me all kinds of crap about those bags. He acted like I was asking him to place an order for me personally of 25,000 bags and him pay for it! He told me he could not just let their bags walk out of the store without a pizza in it...DUDE, it a stupid door dash bag! Are you going to give them to Papa Johns drivers and have them deliver pizza in them? I don't think so! Well actually as tight as he had his panties in a bunch he just might! Ok well anyways, I'm sorry 45 year old pizza dude that I wrecked your day by being a door dash driver, coming into a business that has door dash gear, and asking to obtain 1 just 1 measly old unimportant pizza bag! Sorry you took it as personal and got offended by me asking. But now that I know that your door dash bags are owned and operated by Papa Johns Inc I will not ask for anymore. In fact I will return the couple broken ones I have!
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by Nevaeh.Holland

June 23, 2023

Bland. Bland. Bland.
Worst pizza on earth. No flavor. If I ate real pizza and farted on a tile it would taste better. Crap.
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by Taylor992

June 21, 2023

Nasty pizza n wings
Our medium pepperoni pizza which was a full 12 inches... really had 3 pepperonis on it, the crust was soft not crispy, not much sauce on it, the wings were cooked ok but they just threw i mean slapped some buffalo sauce on top of the wings. I ordered a salad. I got a mini bowl of wilted lettuce with a table spoon of carrots, cheese,n black olives for $7. I called and talked to the rudest woman on the planet, she said I could have 30% discount and eat this crap again or eat somewhere else. Shack your Pappas John's really sucks since you took over! Never again!
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by Kristina159

June 11, 2023

Cold, stale and overpriced
Called local number to order pizza to pick up myself. I pretty sure I was talking to someone in another country. By the time I finished ordering, the price had gone up 25 percent from what I was quoted. I got to the store early to insure pizza was still warm. Well it was not warm,it was cold and Stale. I ask employees if they even had a phone there. They did not, all orders go through another country. Papa Johns used to be good but it has fallen to rock bottom. Stay away from this place
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by Gabe387

May 30, 2023

Great Job by Jade...in Edgewater Drive Fl 32804 Papa Johns Pizza location
Great Job by Jade.... Veggie Pizza and Garlic Bread were really good -according to entire folks who had it ... they came and personally thanked for the good work on that day. It was ready exactly at 20:00 Hrs on that day - Friday April 26th 2023. Appreciated again for all the support and help. Please ensure good food and good service are recognized by the time i went to do Survey it locked me out - i tried at least few times - closed the browser , restarted, cleared the cache and cookies- there is no change Papa johns Pizza Restaurant #263 2820 Edgewater drive Orlando Fl 32804 Please inform the Upper management in Papa Johns Thanks Sri Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademarks: #5030763 & 4837686 "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy"Be Truthful,Honest and Fair"
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by Becky117

May 27, 2023

NASTY DISGUSTING LARGE!
The picture says it all! This was order 5/24 315 Fern ST West Palm Beach, FL *******. I can't believe they has the AUDACITY to send this pizza to my home! NEVER AGAIN!
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by Watkins244

May 10, 2023

Unprofessional Manager
I went to pick up my pizza and was blocked in by a Papa Johns delivery truck. I ask the truck driver how long was it going to be he said 20 mins.I told the cashier I need to get out and I don't think I should have to pay for my pizza since I have to wait 20 mins before I can leave,I ask for a refund and was granted it and then the Manager name Stefon follow me to my car and said he needed the food back I gladly gave back the food. I guess god was looking out for me on not getting that pizza,because the mgr Stefon was making the pizzas without gloves, the cashier needed his help at the cash register he touches the cash register and goes back to making the pizzas without gloves and without washing his hands after touching the cash register. That is not only nasty but dangerous after the world has experienced Covid19 a global pandemic. Very disappointing customer service and I have been going to this Papa John on Pioneer pkwy in Arlington Tx for years. They just lost a customer not only for them been unprofessional also for been unsanitary.
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by Samantha J.

May 05, 2023

Deceiving Papa Bowl!
So the Papa Bowls are basically cheese and sauce and toppings but no pasta or anything. So it's like a breadless pizza really! And when the first bowl on the list is chicken Alfredo bowl you assume these are pasta bowls, who would want just cheese sauce and toppings in a cardboard bowl! I'm very disappointed in the way they advertise this! They should explain that it is not on pasta or anything!
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by Same273

May 05, 2023

More expensive for less?
I have ordered papadilas in the past. They were $1 less but twice the size. Won't happen again! Ugh
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by Philip417

April 23, 2023

AWFUL BUISINESS!
First of all, it took two hours past my bedtime for the pizza to come. When we finally got our pizza, it was ALL BURNT UP! I spent like 30 minutes crying because I had nothing to eat, and it was like 9:00 when it came and it was all burnt up. Come on guys, you can do better than that. Terrible pizza. I should've got pizza hut.
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by Robert G.

March 31, 2023

Burnt Pizza
I have always loved Papa Johns pizza, but tonight ends it for me, I will not ever buy another Papa Johns, the pizza was so burnt all the way around when I got it home, I almost called and left a rude message but instead I will just never buy it again and tell my family not to either. The entire pizza was totally burnt even the middle. I can barely walk so I was not able to take it back. I gave a great tip and this is what I get. Very disappointed. Very and highly upset. Some people may like it burnt but not me. The Papa John on Rutherford by Publix is very disappointing. When it came out burnt why not discard and do a new one.
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by Derek825

March 25, 2023

Deceitful advertising.
Walk by a Papa John's seen a sign saying carry out special 1 topping pizza $11 Pizza was $14 right next to it was a sign $13 3 topping pizza each if you ordered 2. I ordered 2 pizzas 1 topping each they said the sign was for internet only wtf the advertising said nothing about internet and all pizza there is carry out they have no tables. Don't like deceitful advertising won't be getting my business anymore.
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by Hart494

March 16, 2023

It needs to be updated more often
Made couple of purchases thru the App - I checked it almost daily - and it never actually showed my updated/ new points until 1-2 wks after! Not good. I. Had to get into the website to see my papa rewards. So the APP IS NOT reliable
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by Louise698

March 02, 2023

Disappointed
I tried to order for delivery on (3/3/23@11:30pm) the woman who took my order said it would be here in 20-30 minutes. I waited for over an hour and when i tried to call back it went straight to voicemail, so i tried again and it said they were closed. I'm disappointed that she took my order and it was never delivered. I am highly disappointed. This has happened to me before. I'm definitely not going back to this location.
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by Sutton757

February 27, 2023

I place an order Monday night and they do not deliver my pizza
I would not buy another pizza from Papa John they disappoint me when I was really hungry you did not know to call me and let me know they cancel it after they took my money off my credit card
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